Privacy Policy

Your information is important to you, and we care about your personal privacy.

Privacy Notice

Effective Date: July 30, 2021

This privacy notice discloses the privacy practices for familyassetservice.org. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will inform you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data. 

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We may access public records and databases to match the information you voluntarily give us, via email or other direct contact, with public records in order to serve you better. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to research asset information on your behalf or for your benefit.

We may contact you via email or phone or package deliverer (such as the U.S. Postal Service) in the future to tell you about new information or services we encounter that relates directly to our mission of helping you or your relations to find and/or recover lost assets such as real property, stocks, cash accounts, awards, inheritance and similar assets.

Your Access to and Control Over Information 

You may request to know more about our information gathering and research by contacting us via the email address or phone number provided on the Contact page of our website to:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security 

We take precautions to protect your information. At no time are you required to submit information to us. When you submit sensitive information via the website, your information is protected both online and offline.

The information we collect is a matter of public record, however should you provide sensitive information (such as may be used for proof of identity), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon in your web browser, also by looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Trained staff who need the information to perform a specific function (e.g, researching and identifying your lost assets and communicating that information directly with you) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment and or accessed through secure public information exchanges.

Notification of Changes

This privacy policy may be updated from time to time and users are encouraged to review it for changes before interacting with our site.

Other Provisions as Required by Law

Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. We make every effort to comply with these practices and or additional disclosures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at info@familyassetservice.org. 

Research 

In our research we discover assets and discover their rightful owners using public records. In order to receive the benefits of our volunteer researchers a user may complete the contact form and provide certain information (such as name and email address). This information is used to contact you about the services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Contact Information 

We request information from you on our contact form. To provide service to you, we ask that you provide contact information (like name and phone number). The information you provide to us is used for research purposes and may also be used to contact you directly.

Other organizations use cookies or other devices that track site visitors to our site: 

Some of our business partners may use cookies on our site (e.g., advertisers, media players). However, we have no access to, nor control over these cookies. 

Sharing 

We may partner with another party from time to time in order to provide research and communications services. When the user requests these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links 

This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests 

From time-to-time our site may request information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code or age). Contact information may be used to notify participants of the results of a survey. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and our research.